We are committed to providing the best products and want you to be completely satisfied with your purchase. However, maybe some things don’t go according to your wishes. If you face any issues with our plugin, please contact our support team at https://rometheme.net/support/. You can also check the documentation in the Rometheme Help Center or our video tutorial first.
Our team will help you fix any issues you encounter and will make updates if necessary.
However, if you encounter problems that cannot be resolved, you can request a return.
1. Eligibility for Refunds:
2. How to Request a Refund:
3. Refund Process:
4. Partial Refunds:
5. Non-refundable Items:
By requesting and receiving a refund, you are willing to relinquish ownership of the license and stop using the product after the refund.
We reserve the right to refuse a refund request if deemed necessary.
Contact Us:
If you have any questions about our refund policy, please contact us.
1. License Types and Validity:
2. Cancellation by Customer:
3. Automatic Renewal:
4. Non-renewal by Customer:
5. Cancellation by Rometheme:
6. License Transfer:
7. Reactivation:
Contact Us:
If you have any questions about our license cancellation policy, please contact us