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Getting a Critical Error on Your Website from RTMKit or RTMForm? Here’s How to Fix It.

First of all, we’d like to sincerely apologize for the critical error that occurred in RTMKit and RTMForm after updating to version 2.1.7, and for any inconvenience this may have caused. However, we’ve released RTMKit v2.1.8, which includes a fix for the issue.

Still Seeing the Error After Updating to RTMKit v2.1.8?

If you’ve already updated to RTMKit v2.1.8 but the issue still persists, follow the steps below to restore your website:

  1. Go to RTMKit → Features → Widget.
  2. Click Reset All.
  3. Click Save Changes.

After completing these steps, refresh your website and check if the issue has been resolved.

If you’re still experiencing the same error or encountering other issues, feel free to contact our support team at cs.rometheme@gmail.com. Our team will be happy to investigate the issue and help you resolve it.

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